FAQ's

Are your chocolates vegan?


Most of our chcolates are made with tasty Scottish double cream. However, our Dark Chocolate and Sea Salt and Dark Chocolate and Haggis Spice Bars are both vegan friendly.🌿




Are your chocolates gluten free?


All of our standard selections and bars do not contain any gluten. However sometimes our limited edition selections will contain gluten. As we have gluten on site there is always a small risk of cross contamination but we do all we can to minimize the risk 😁




How long will my chcolates last?


Our boxes have a shelf life of 3 months from when they are made. But if you know how good they taste, they certainly won't last that long!




How long will it take for my chocolates to arrive?


We send out all of our parcels First Class using Royal Mail, and most arrive in 1-2 days.




My chocolates have arrived damaged. What should I do?


We're so sorry to hear this. Contact us at taste@chocolatesofglenshiel.com with a picture of the damage and we will do all we can to fix it!




Where is Glenshiel?


Glenshiel is a beautiful rural area of the Scottish Highlands on the north west coast of Scotland.
It is approx 30 minutes drive away from the Skye Bridge, and across the loch from Eilean Donnan Castle.




We're on holiday. Can we come and buy chocolates?


Yes, we would love to have you. Head over to chocolatesofglenshiel/visit-us to find our opening hours :)




Do you have a cafe?


Not at the moment, but watch this space and follow our social media for updates!




I run a gift shop and want to stock your chocolates. Do you sell wholesale?


We absolutely do. See our products and apply to sell at chocolatesofglenshiel/apply-to-sell




How should I store my chocolates?


Chocolates are best stored at room temperature somewhere cool and dry. If you order chocolates in the summer months, however, it might be better to keep them in the fridge.




Do you deliver to all areas of the UK?


We offer Free Delivery to all areas of the UK including the highlands, islands, Northen Ireland and the Isle of Man




Why do I have to book an appointment to visit on a Saturday?


Our production kitchen is only operational Monday - Friday, but if you let us know you are coming, we can make sure someone is around to meet you on a Saturday!




How do I get to your shop in Glenshiel?


Our shop is in the village of Ratagan in Glenshiel. You can find directions for our shop on our visit us page or on google maps :)




Can I set my chocolates to arrive on a specific day?


If you need them for a specific day be sure to let us know and we can send them out a couple of days before to make sure they are lovely fresh chocolates!

Just add a note to your order!





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© 2020 Chocolates of Glenshiel

The Flat, Ratagan House

Kyle

Scotland

United Kingdom

IV40 8HP